Refund Policy

Last updated: July 2026

At Sounds Clear, we want you to use NestingPro with confidence. That is why we offer a clear refund policy.

30-day money-back guarantee

If you are not satisfied with your Pro or Studio subscription, you can request a full refund within 30 days of your purchase date. This guarantee applies per subscription, per user.

How to request a refund

Send an email to our support team via the contact details in the app, or request the refund directly through our payment provider Paddle. Paddle.com is the Merchant of Record for all our orders and handles refund processing. You can find more information in the Paddle refund policy (https://www.paddle.com/legal/refund-policy).

What we do not refund

We reserve the right to refuse refunds in case of suspected fraud, abuse of the guarantee, or when the purchase falls outside the 30-day period. Refunds are always returned to the original payment method.

Canceling your subscription

You can cancel your subscription at any time via the settings in NestingPro or through the Paddle customer portal. After cancellation, you will retain access until the end of the current billing period, unless you make use of the 30-day refund guarantee.

Questions

Do you have questions about refunds? Contact our support team via the help function in the app.